Sunday, January 2, 2011

What's all this then?

This probably won't be pretty or well-designed (sorry in advance to all my web savvy family members).  I also apologize for the corny name of this blog (I've had the movie Adventures in Babysitting in my head for no apparent reason) as well as for the corny entry titles that will come.

I'm creating this blog just to keep family and friends up to date on my progress toward jaw repair.  It's not a very exciting topic but, for anyone interested, I figure I'll put this information out there.


So what's the deal with Jenna's jaw?  It's not a real obvious problem, so people tend to not notice it if they're not looking for it, so I'll explain.  I have an open bite.  Essentially, I have about one to two teeth in the back of my mouth that actually touch when I close my mouth.  This leaves a large open space across the front (see ridiculously close-up photos).


It's been this way since I was little.  I had a round of braces, a pallet spreader, and various other orthodontic devices as a child.  These efforts closed the gap slightly, but since the underlying skeletal problem wasn't fixed, everything drifted back.  Besides a goofy smile, this misalignment causes me a lot of pain and is doing progressive damage to those poor little hard-working teeth in the back.  According to my dentist, it can't be ignored and has to be fixed.  I agree!

After some prodding from my dentist (Dr. Stephanie McGann), I started the process to get my jaw fixed back in 2008.  At this point, everyone has told me that orthodontics alone would not fix the problem and orthognathic surgery (to reshape the jaw) would be required.  I had a consultation with an orthodontist as well as a surgeon to see what the procedure would be.  

The journey seemed doomed as the surgeon (the only one in the area that accepted my insurance) claimed that my insurance was rejecting the pre-authorization for the surgery and that they flat out would not cover the procedure.  I was pretty upset.  However, I was even more upset when I found out that the surgeon's office was billing my insurance under another doctor in the practice (one who is out-of-network for my plan).  After a few weeks of trying to get the office to fix their billing, I was feeling like this surgery was just not meant to be.  Since my insurance wouldn't cover the procedure and I couldn't possibly afford it by myself, I let things go.

Fast forward to yet another dental appointment with Dr. McGann politely chastising me for not getting my jaw fixed.  She finally decided to pull out the big guns and inform me that those two teeth that do all my chewing would probably break apart in another ten years or so.  What?!?!  That was it.  I had to get this fixed.  No more pain, no more headaches, and certainly no destroyed teeth before the age of forty.  I went back to United Healthcare's website and searched for a maxillofacial surgeon that would be covered under my plan.  Since two years had passed since my last search, there were new options.  I scheduled an appointment with Dr. Levin with Penn Medicine and a couple months later made the drive up to Radnor for the consultation. 

After the tech took a few different x-rays of my jaw and head, Dr. Levin came in to review them with me.  One of the first things he said to me was something along the lines of "You barely have to look at these images to know that you have a problem and we have to fix it."  Okay, so I know that may sound bad, but for me it was reassuring.  This time, we weren't taking "no" for an answer, the insurance had to cover the procedure.  I was gearing up for a fight and, this time, I felt like I had a strong ally.  Dr. Levin took measurements of the spacing and angles of my teeth and my bite.  He told me he'd lay everything out and send it off to the insurance and we'd have no problem proving medical necessity.  Woohoo!  I left the office feeling pretty fantastic (considering I'd just been told I had a very malformed jaw). 

A few weeks later, I had my answer.  The surgery would be covered!  Apparently it was never rejected in the first place and is a covered procedure under my plan.  I have no idea what that other office did, but they were clearly wrong.  Lesson learned: Know your plan, don't trust the doctor's office to do things right. 

In the end, I think things worked out for the best.  I feel very confident with Dr. Levin as my surgeon.  He's been communicating really well with my orthodontist Dr. Swiatek, which is essential since they are the two main players in this deal. 

So that's the background on the start of this whole process.  I had a lot to fit in this one, but I don't plan on the posts being this long.  I should be posting again soon about getting my braces on and what they plan to do (surgically) to fix my jaw.  Thanks for reading.

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